Terms of service

FUMEX, LLC.

TERMS OF SERVICE

Last updated: September 2, 2026

Overview

Welcome to Fumex! The terms "we," "us," and "our" refer to Fumex, LLC. ("Fumex"). Fumex operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Fumex is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1, Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2, Our Products

We have made every effort to provide an accurate representation of our products and services in our online store, including specifications, dimensions, airflow ratings, and images. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store.

New, for Fumex: Published specifications, capacity ratings, and application guidance are provided for general reference only. Your specific application, facility conditions, and regulatory environment may require independent verification, and you should confirm suitability for your intended use before purchase, including by contacting Fumex technical support or consulting the applicable operation manual.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case by case basis.

Section 3, Orders

When you place an order, you are making an offer to purchase. Fumex reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Fumex confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Fumex may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

New, for Fumex: Quote requests, proposals, and proforma invoices provided by Fumex sales personnel are estimates only and do not constitute a binding offer or an accepted order. An order for a fume extractor unit is binding on Fumex only upon our written order confirmation.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal, business, or household use and not for unauthorized commercial resale or export in violation of applicable law.

Section 4, Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted in our online store may be different from prices offered in physical locations or through direct sales channels operated by Fumex or third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your card issuer or financial institution, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

Section 5, Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times, including standard lead times published on our website or provided by our sales team, are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, freight carriers, customs processing, or events outside our control.

New, for Fumex: Once we transfer products to the carrier, title and risk of loss pass to you. For freight shipped units, any claim for shipping damage, shortage, or loss must be noted with the delivering carrier at the time of delivery and reported to Fumex customer service within the timeframe stated on your invoice or bill of lading. Fumex will assist with the carrier claims process but is not responsible for carrier caused damage once the product has left our facility.

Section 5A, Fumex Filter Subscription Program

If you enroll in Fumex Fumex Filter Subscription, our filter subscription program, the following terms apply in addition to the general terms above.

Enrollment and billing. When you enroll in Fumex Filter Subscription, you authorize Fumex to automatically charge your payment method on file for each scheduled shipment, at the interval and price in effect at the time of that shipment. Subscription payments are processed through our subscription management provider, Recharge, and by enrolling you also agree to Recharge’s applicable terms governing payment processing.

Price changes. Fumex may change Fumex Filter Subscription pricing from time to time. We will provide notice of any price change before it takes effect on your next scheduled shipment. Your continued enrollment after that notice constitutes acceptance of the new price.

Shipment schedule and modifications. Fumex Filter Subscription ships filters on a recurring schedule intended to align with typical filter change intervals for your unit. You are responsible for keeping your shipping address, payment information, and filter selection current. You may adjust, pause, skip, or cancel an upcoming shipment by contacting customer service or through your subscription account, subject to the cutoff windows disclosed at checkout or in your account portal.

Shipping limitations. Fumex Filter Subscription is not available to all shipping addresses or regions. Where Fumex Filter Subscription cannot be fulfilled to a given location, we will notify you at enrollment or before the affected shipment, and you may arrange for a standard, one time purchase instead.

Cancellation. You may cancel your Fumex Filter Subscription subscription at any time before the next scheduled charge. Cancellation takes effect on the next billing cycle and does not entitle you to a refund for shipments already processed.

No warranty extension. Enrollment in Fumex Filter Subscription does not extend, modify, or otherwise affect the unit warranty described in Section 16, and filters supplied through Fumex Filter Subscription remain consumable, non warranted items consistent with our general warranty terms.

Section 5B, Product Use and Industrial Application Disclaimer

Fumex fume extraction and source capture filtration products are industrial equipment intended to be selected, installed, operated, and maintained in accordance with the applicable Fumex operation manual and any instructions provided at the time of sale.

You are solely responsible for determining the suitability of any Fumex product for your specific application, process, facility, and regulatory environment, including whether a given unit or filter configuration is adequate for your intended use.

No compliance warranty. Fumex does not warrant or represent that any product will achieve a specific air quality outcome, capture efficiency, or level of contaminant reduction in your facility, or that use of a Fumex product will, by itself, satisfy your obligations under OSHA, EPA, or any other federal, state, local, or foreign law, regulation, or standard. Compliance with workplace safety and environmental regulations is your responsibility.

Products that are installed, modified, or operated other than in accordance with the applicable operation manual, or that are used outside their rated specifications, are used at your own risk, and Fumex disclaims liability for injury, loss, or damage arising from such use to the fullest extent permitted by law.

Section 6, Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Fumex, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Fumex, Shopify, or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Fumex.

New, for Fumex: "Fumex," "Fumex Filter Subscription," and the Fumex logo are trademarks of Fumex, LLC. Other Fumex product names, including the F Series and G Series product lines, are trademarks or trade names of Fumex, LLC. or its affiliates. You must not use these marks without the prior written permission of Fumex.

Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

Section 7, Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input over.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider or providers.

We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

Section 8, Third Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including any embedded third party functionality. We are not responsible for examining or evaluating the content or accuracy of any third party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third party websites, or your purchase or use of any products, services, resources, or content on any third party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products and services should be directed to the third party.

Section 9, Relationship with Shopify

Fumex is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Fumex. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Fumex, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Fumex.

Section 10, Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here [LINK]. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

Section 11, Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback, (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback, and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence, (2) to pay compensation for your Feedback, or (3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene content, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

Section 12, Errors, Inaccuracies, and Omissions

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13, Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose, (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances, (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others, (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person, (e) to transmit false or misleading information, (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms, (g) to transmit, or procure the sending of, any advertising or promotional material, including any junk mail, chain letter, spam, or any other similar solicitation, (h) to impersonate or attempt to impersonate any other person or entity, or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Fumex, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services, (c) collect or track the personal information of others, (d) spam, phish, pharm, or pretext the Services, (e) use any robot, spider, scraping, data gathering and extraction tool, automatic device or process, AI tool such as agentic AI, or automated or manual means to access the Services, or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

Section 14, Agents

This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi autonomous action on behalf of, or at the instruction of, any person or entity, and that can be executed on behalf of or using a person’s device, without direct supervision.

No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

Agents must: (i) in all HTTP and HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request’s user agent string, "Agent/[agent name]", (ii) not conceal or obfuscate that any access, use, or interaction is from an Agent, such as by mimicking human behavior and interaction patterns or completing or circumventing CAPTCHAs or measures intended to distinguish computer use from human use, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, and (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

Section 15, Termination

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16, Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

New, for Fumex: This disclaimer applies to informational content on the Services and does not limit the specific written warranty that accompanies your Fumex fume extractor unit. Fumex fume extractor units carry a two year warranty on non consumable components, as described in the applicable operation manual and Section 5B above. Replacement filters and other consumable items are not covered under that unit warranty.

Except as expressly stated by Fumex, the Services and all products offered through the Services are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non infringement. We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error free. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.

Section 17, Limitation of Liability

To the fullest extent provided by law, in no case shall Fumex, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content or product posted, transmitted, or otherwise made available via the Services, even if advised of their possibility.

Section 18, Indemnification

You agree to indemnify, defend, and hold harmless Fumex, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non monetary obligations from you without your consent, not to be unreasonably withheld. You will cooperate in the defense of indemnified claims, including by providing relevant documents.

Section 19, Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20, Waiver, Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including, but not limited to, any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21, Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 22, Governing Law

Updated, for Fumex: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws principles. You and Fumex consent to the exclusive jurisdiction and venue of the state and federal courts located in Cobb County, Georgia, for any dispute arising out of or relating to these Terms or the Services.

Section 23, Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24, Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25, Contact Information

Questions about these Terms of Service should be sent to us at customerservice@fumexinc.com.

Our contact information is posted below:

Fumex, LLC.

customerservice@fumexinc.com

55 Chastain Rd. NW, #100, Kennesaw, GA 30144, USA

Toll free, (800) 432-7550    Direct, (770) 514-7907